It is always our goal to not only provide excellent customer service, but also to better serve our customers by being open and transparent. We are writing to inform you about some exciting changes happening at VivaTerra.
We believe home is where your products should be, and we our bringing ours home to Virginia. As our fulfillment center transitions, we apologize for any inconveniences you may experience due to extended shipping times and lowered inventory levels. Rest assured, we are intent on minimizing the negative impact of these concerns on you and your orders. We thank you for your patience.
By the way, have you checked out our new site? We are so proud to present you with a new and improved look, and updated shopping experience. Beautiful, functional, and easy to navigate; our hope is that you will love the new VivaTerra.com as much as we do. It’s almost done! In the mean time, please excuse us while we tie up any loose ends. We are working around the clock to dot the i's and cross the t's in our content, and work out any tweaks in the site navigation and usability.
During this time of growth and transition we greatly appreciate your patience with us, both on and off-line. We can’t thank you enough for your loyalty; we’re pleased to have you as a customer during this exciting time in the life of VivaTerra.