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A Letter to Our Customers
Recently, we’ve received many questions and comments about the cost of shipping and surcharges on several of our products. In an effort to address this concern, we’ve spent time evaluating how and where we can make our shipping processes more efficient and reduce shipping costs for you.
With that in mind, we are excited to announce the following four shipping rate changes:
We have reduced our standard flat rate price. Our flat rate shipping cost, formerly $8.95 per item for all clothing and jewelry, is now only $5.95 per piece.
We have expanded our $5.95 flat rate-eligible shipping items. Footwear and handbags & totes are now included in this flat rate as well.
Free shipping on all Loloi rugs! Our beautiful selection of handcrafted, natural material Loloi rugs will now ship to you for free no matter the size or weight.
We are pleased to have made our shipping & handling process more efficient and to be able to pass those savings along to you. Moving forward, we will continue to seek the best and most cost effective methods for our products.
Please continue to share your thoughts, concerns, and questions with us and we wish you happy shopping & shipping this holiday season.
We are dedicated to inspiring your home and garden with beautifully crafted, eco-friendly décor from around the world. Our merchants travel far and wide to bring you products that are not only charming and unique, but are also representative of our commitment to socially and environmentally conscious practices and materials. Look for the following icons throughout our website to learn a bit more about each product’s unique story:
Handmade with CareHandcrafted, artisan-made
RecycledMade using reclaimed or recycled material
All naturalMade using natural materials or inspired by natural forms
Made in the USA
RESPONSIBLE WOODResponsibly and sustainably harvested wood
vivaterra exclusiveCarried only by us, especially for you